![]() ![]() ![]() Similarly, in healthcare, new insights about managing hospital costs, nursing home costs, and physician practice pattern costs have been realized by these techniques. The productivity methods in the book have been applied in actual cases to government service operations, with the result of streamlining government costs by identifying ways to provide the same service levels and reduce operating costs where excesses are exposed and best performance is demonstrated. One manager who recognized that the realized benefits of DEA benchmarking were so substantial he described these methods as "benchmarking on steroids!" Users have acknowledged the benefits of DEA in news articles, journals, and professional publications. Finally, the book applies and analyzes the results to identify specific ways to improve organizational performance and profitability. It demonstrates how these methods can be used to improve productivity and how to evaluate its value to an organization. ![]() The book provides the roadmap for managers to understanding DEA. ![]()
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